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Quality Policy

• We are committed to satisfy and enhance customer satisfaction by consistently delivering the products and service on time and by meeting the expected quality requirements of our customers.

• We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the “best” in our business. Quality is not just another goal, it is our basic strategy for survival and future growth.

• We shall establish and maintain an appropriate level of communication with our clients to ensure that we can provide satisfaction with respect to quality service. The quality system shall enable the division to respond to changing client needs and expectations. Confidentiality of client agreements and records shall also be maintained. Customer feedback shall be utilized to drive improvements in the quality system.

• We strive to continuously ensure that all procedures from the initial customer contact, through the function of order processing, material control, assembly and despatch to the customer are properly controlled and monitored.